Jo maine expect kiya tha aur jo mila tha setup mein
Mujhe laga tha ki setup process jadatar one-time hoga with thoda hi baar baar support ki zarurat padegi, jaise ki database configuration aur calling tools ka initial setup. Aur sach bolun toh mostly woh hi hua, software ka onboarding clearly structured tha jo asaani se samajh mein aaya. Par jab actual daily use karna start kiya, toh kuch choti problems regularly saamne aayi, especially related to dialer connections, jisme support team se baar baar help leni padti thi jisse mera kaam thoda slow hua. Training sessions main efficient thi aur unse kaafi basic understanding milti hai, lekin jo ongoing support milta hai usme thodi irregularity thi time-to-time. Payment aur invoicing process smooth thi, confirm karu toh yeh area well-handled tha. Mujhe lagta hai agar support thoda zyada proactive hota setup ke baad, toh yeh chhoti issues reduce ho sakti thi, lekin overall setting kaafi theek thi.