Jo main soch rahi thi, waise nahi hua support mein
Main WFHI ke support ke baare mein soch rahi thi ki jab main help lungi toh clearly guide kareinge, lekin sach bolun toh mujhe zyada confidence nahi mila unke communication se. Jab main sign-up kar rahi thi, toh process thoda confusing tha, invoice bhejna bhi thoda late hua, jo mujhe tension mein daal diya tha. Telephonic support mein bhi baar baar call disconnect ho jaata tha ya phir answers vague milte the. Training sessions bhi mere liye thoda overwhelmed karne wale the kyunki unka flow clear nahi tha, aur jo steps toh main follow kar rahi thi, unme kafi interruption aate the. Calling tools ka dialer bhi utna user-friendly nahi laga aur automatic updates ke baad kuch naye bugs aaye jo experience ko aur frustrating bana diye. Mujhe laga tha ki kitna bhi push karungi, confidence ke saath main operate kar paungi, lekin kuch clarity nahi mili. Overall, mere liye yeh pura experience bahut disappointing raha, kyunki jaise maine expect kiya tha assistance, waisa mila nahi. Isliye main ab bhi kaafi unsure hoon ki kya main future mein is platform ko trust karungi ya nahi.