Jo log help ke bina chalana chahte hain unke liye nahi
Mera experience WFHI ke support aur communication ke sath kafi disappointing raha. Jab se software use karna start kiya, multiple times mujhe call kar ke ya database manage karne mein dikkat aayi, toh support team ko contact kiya. Response lene mein waqt laga aur kai baar jo jawaab aaye woh clear nahi the, jiski wajah se solution ko samajhna mushkil ho gaya. Training ke bawajood, kuch cheezein complicated lagi aur mujhe lagta hai ki agar mujhe future mein bhi similar problems aaye toh main phir se assistance manga padega. Support team generally polite thi, par speed aur clarity mein kami thi. Billing aur invoicing sahi tarah se process hui thi par technical aur practical issues jis tarah handle kiye gaye woh satisfactory nahi rahe. Dialer mein kuch bugs the jo multiple updates ke bawajood solve nahi hue. Aisi halat mein, wo log jinko bina help ke sab kuch manage karna hai, unke liye yeh solution suit nahi karega. Main thoda hesitant hoon firse user onboarding karne mein.