Jo log detailed support chahte hain unke liye sahi hai
Jab maine WFHI ka software aur training lena start kiya tha, toh main concerned thi ki support team meri expectations ke hisaab se responsive rahegi ya nahi. Ab jab kaafi time ho gaya hai use karte, main keh sakti hoon ki jo log actively apne queries phone pe rakhna pasand karte hain, unke liye ye service kaafi achhi hai. Har baar jab maine call kiya, genuinely lagta tha ki saamne wala seekh raha hai aur help karne ki poori koshish kar raha hai, jo unexpected tha. Jo onboarding tha, thoda challenging laga initially, lekin trainings clear thi aur jab bhi confusion hota, support se baat kar ke solve ho jata. Par agar aapko fixed, automated responses chahiye ya aap self-service prefer karte ho toh shayad yeh system aapko suit nahi karega. Mere liye yeh ek personal touch wali accessibility thi jo mujhe pasand aayi.