Jo information chahi thi wo mil gayi, par thoda intuitive guidance miss hua tha
Main WFHI ke baare me pehle se bohot kuch tried kar chuki thi aur sach kahun toh kaafi baar ise explain bhi karti aayi hoon. Jo sabse pehle baat thi wo yeh ki sign-up process aur unka sales team ka approach straightforward tha, matlab mujhe jaldi se product ke baare me samajh mil gaya. Lekin main expect karti thi ki onboarding me kuch zyada quick aur user-friendly tutorial mile jo har cheez ko step by step bataye, especially jab baat calling tools ki hoti hai. Mera matlab hai ki website par ya dashboard me thoda zyada intuitive help box ya FAQs hone chahiye the taaki main apne aap zyada se zyada cheezein samajh sakun bina baar-baar sales ya support ko call kiye. Payment aur invoice ka process bhi thoda confusing raha initially, par unhone phir follow-up me quickly resolve kar diya. Overall, mujhe jo chahiye tha software ke bare me, wo mil gaya par user experience me thoda aur improvement chahiye hoga. Sochti hoon ki yeh baatein agar better hoti, toh naye users ko aur aasan lagta.