Jo good tha wo support tha, baki thoda chalu-chalu tha
Mujhe lag raha tha ki main purchase karne ke pehle achhi tarah samajh jaun, lekin end tak thoda confused hi raha. Jo cheez acchi lagi wo thi support team ki responsiveness. Jab bhi kisi technical problem ke saath contact kiya, unhone jaldi se answer diya aur help ki. Lekin sales process mein itni clarity nahi thi ki sab kuch ek baar mein samajh aajae. Kai baar mujhe apne doubts explicitly puchne padein, aur kabhi lagta tha ki information thodi adhuri mili. Onboarding workflow bhi thoda complicated raha initially, jo thoda demotivate karne wala tha. Sign-up aur payment process normal tha, koi zyada tension nahi hui. Main kehungi ki agar aapko direct aur clear guidance chahiye to woh shayad yahan thoda kam milegi, but agar aap thoda patience rakhte hain to support se madad mil sakti hai. Overall thoda better ho sakta tha process, par support ne thodi bharpayi ki hai.