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WFHI review

Jo expectation thi, usse kaafi better support mili

4 out of 54 of 5Unverified experienceSupport and communication

Jo expectation thi, usse kaafi better support mili

Mujhe laga tha ki support thoda slow hoga aur shayad har baar help milna mushkil hoga, par main kah sakti hoon ki yeh experience mujhe acha laga. Roz ke use me jab bhi dialer se koi issue aaya, unka telephonic support fairly quick respond kar raha tha aur samajhne ki koshish bhi achhi thi. Database ko manage karna pehle thoda confusing tha, lekin training ne kaafi clarity di thi. Payment aur invoicing process smooth thi, bas ek baar invoice ke format me thodi clarification chahiye thi jo woh turant update kar diye. Training session me kuch cheezein thodi over-explained lagi, jo shayad sabko zaroorat nahi thi, isliye thoda fast pace better hota. Lekin overall software ke automatic updates kaafi helpful rahe, kisi bhi naye feature ka introduction seamless tha. Sign-up process me thoda waiting time tha par uske baad sab easy tha. Mujhe lagta hai ki thoda aur personalized communication ho to aur bhi acha feel hota. Overall, main support aur communication service ko 4 star doongi kyunki thoda better expectation management ho sakta hai, lekin day-to-day ka experience kaafi satisfying tha.

Hiral VargheseMeghalaya, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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