3 out of 53 of 5Unverified experienceSupport and communication
Jo Expect Kiya, Woh Thoda Different Tha
Maine socha tha ki support ke liye bas initial setup me help milegi aur baaki sab apne aap smooth chalega, par aisa nahi hua. Setup ke time jo telephonic support mila, woh kaafi achha tha, samajhane mein asaani hui. Lekin baad mein jab ongoing support chahiye tha, toh response time thoda slow lagta tha. Mujhe laga tha ki mere questions ka turant jawab milega, par kabhi kabhi callbacks delay hote the. Overall communication thoda mixed experience raha, kyunki training session mein clarity thi, lekin regular queries ke liye thoda patience zaruri tha. Phir bhi, jo initial tools aur dialer setup hua tha, uske baad ka system kaafi achha kaam karta hai, toh dono cheezein milake experience average raha.