Jo expect kiya, woh partially mila
Sales aur pre-purchase experience kaafi neutral raha mera. Jab main pehli baar contact kar rahi thi, toh mujhe laga ki informative details milengi, jinse main confidently decision le sakti thi. Lekin interaction ke dauraan, lagta tha ki har baar alag information mil rahi hai, jisse clarity kam ho rahi thi. Product features ke bare mein initial jo promises the, actual process mein woh itne clear nahi lage. Training aur software access ke steps kuch confusing the, aur mujhe lag raha tha ki zyada time lag jayega samajhne mein. Pre-purchase support se expectation thi ki main easily decide kar sakungi ki kaise aage badhna hai, par kuch cheezein unclear reh gayi. Haan, ek achi baat yeh thi ki payment aur invoice process mein koi problem nahi aayi. Overall, jitna confident main hona chah rahi thi, utna nahi tha, lekin software use karna start karte-karte thoda bharosa bada. Toh basically, jo maine socha tha, woh partially mila.