Jo expect kiya, wo mila nahi support me
Maine socha tha support thoda acha hoga, par mujhe lagta hai mujhe baar-baar wahi baat repeat karni padi. Har baar jab call kiya, transfer hone me waqt lagta tha aur jab finally kisi se baat hui, toh pata chala ki woh bhi mujhe pehli baat se jyada nahi samajh pa rahe. Ye sab thoda frustrating tha kyunki main kuch jaldi karna chahta tha. Matlab, sign-up aur invoicing process theek tha, par support se itna time waste hua ki mera jo kaam tha wo delay ho gaya. Training me bhi kuch cheezein clear nahi huyi thi. Dialer kabhi kabhi hang karta tha, jiski wajah se calls drop ho gaye the. Database feature ko samajhne me bhi problem hui, aur maine automatic updates ka kuch faida nahi dekha. Overall, jo help chahiye thi woh consistent nahi mili aur communication me bhi clarity kam thi. Shayad main lagataar wait nahi kar sakta tha itna, iska use karna mere liye easy nahi tha.