Jo expect kiya tha, woh milna missing tha pre-purchase information mein
Main ne WFHI ke software ke baare mein jo pehle se research kiya tha, usse thoda different encounter hua mera. Jo features samjhaaye the sales team ne unke mukable mein jo product mila, usmein kuch kami thi. Sales process mein mujhe laga tha ki dialing aur database management tools zyada customizable honge, par actual mein woh standard level tak hi the. Onboarding process mein bhi kuch documents aur training material tha, par utna detailed nahi jaisa ki initial level pe dikhaya gaya tha. Sign-up aur payment process simple tha lekin mujhe zyada clarity chahiye thi invoices par. Support team se contact karna bhi thoda challenging raha kabhi-kabhi, jo ki disappointed karne wala tha jab mujhe queries zyada urgent thi. Overall, mera experience itna smooth nahi tha jitna expectation thi.