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WFHI review

Jo expect kiya tha, woh mila lekin thodi si kami rahi

4 out of 54 of 5Verified customerSupport and communication

Jo expect kiya tha, woh mila lekin thodi si kami rahi

Jab maine WFHI ki support aur communication ke baare mein pehle suna tha, toh main soch raha tha ki reply time thoda tezz hoga aur clarity zyada milegi. Actual mein, jab main unke telephonic support ko use kar raha tha toh zyada tar waqt toh sawalon ka jawab milta tha, lekin kabhi kabhi thoda patience lena padta tha kyunki har baar helpdesk par same baatein repeat karni padti thi. Support team ne generally quick follow-up kiya, jo achha laga. Par mera experience kuch is tarah tha ki jab unexpected issues aaye call dialer mein, toh mujhe thoda zyada explain karna pada, jo mujhe thoda frustrating laga. Overall, support team helpful thi aur unka tone friendly tha, lekin mujhe lagta hai ki agar thoda training module upgrade ho jaata jahan pe common problems ka FAQ differentiate hota toh zyada faida hota. Meri jo expectation thi seamless aur super fast communication ki, woh pura nahi ho payi, lekin service consistent rahi jo important hai. Toh agar aapko normal level ki support chahiye toh na koi problem hai, bas thoda patience rakhna padega kabhi kabhi.

Bhargav KadamHimachal Pradesh, IndiaExperience: Published:
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