Jo expect kiya tha, waise bilkul nahi mila
Initially jab main sign-up kar raha tha, mujhe laga tha ki process clear aur fast hoga lekin end tak mera confidence thoda khatam ho gaya tha. Sales team ne bahut baar same cheeze repeat ki jo mujhe irritate kar raha tha aur maine poora time wait kiya, samajhne mein dikkat hui. Software onboarding steps ko lekar bhi mujhe ekdum clarity nahi mili, isliye main pura sure nahi tha ki main aage kaise badhunga. Payment aur invoicing mein bhi confusion raha, kyunki mujhe lagta tha ki mujhe invoices ko samajhne ke liye zyada guidance nahi mili. Telephonic support bhi kaafi inconsistent raha; kabhi help milti thi toh kabhi sirf time waste lagta tha. Overall, jo maine expect kiya tha aur jo mila, dono mein kafi fark tha. Main zyada confident feel nahi kar raha tha end me, jo mera sabse bada disappointment tha.