Jo expect kiya tha waisa outcome nahi mila
Main pehle samajh raha tha ki software aur service bilkul mere expectations par khara utrega, par asli istamal ke baad maine dekha ki kuch cheezein theek nahi hain. Main soch raha tha ki sign-up process simple hoga aur sales team accurate information degi pehle, par mujhe thoda confusion aur unclear explanations mile the. Payment aur invoicing mein bhi jo experience raha, usse mujhe wahi clarity nahi mili jo main chahta tha. Jo pre-purchase information thi, usmein kaafi kuch chhupa hua tha ya samajhna mushkil tha ki exact terms kya hain. Maine thoda socha ki shayad yeh mera misunderstanding ho sakta hai, lekin baar baar documentation ko check karne ke baad bhi clarity poor thi. Sales team ne jitna kaha tha, utna smooth process nahi mila aur main confident nahi tha ki main sab easily manage kar paunga. Technical training aur onboarding ke dauran bhi mujhe lagta tha ki mujhe zyada madad mil sakti thi. Invoicing cycle thoda complicated tha, jo mera workflow disrupt karta tha. Shayad naye users ke liye better clarity aur pre-purchase communication ki jarurat hai taki outcome expected jaisa ho. Overall, main thoda disappointed hoon kyunki jo expect kiya tha us tarah ka experience nahi mila mujhe.