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WFHI review

Jo expect kiya tha vs jo mila tha

5 out of 55 of 5Unverified experienceSupport and communication

Jo expect kiya tha vs jo mila tha

Kabhi kabhi main sochti thi ki support to just ek baar achha hoga, fir uske baad utna dhyaan nahi milega, par ye software ne mere expectation ko thoda underestimate kiya tha. Roz ke dinon mein jab main call kar rahi thi ya dialer use kar rahi thi, toh response time consistent tha aur queries ka solution bhi timely milta tha. Lekin kabhi kabhi jab thoda technical doubt aaya toh lagta tha ki support itna fast response nahi de paya. Matlab, jo main sochti thi - ki ek baar problem solve ho jaye toh waisa hi rahega - actually thoda better tha, kyunki daily use mein zyada smooth interaction mila. Automatic updates ne bhi kaafi cheezein easy bana di, jo shayad main expect nahi karti thi. Isliye overall main bahut satisfied hoon, par thodi aur clarity jo phone support mein ho toh aur bhi accha rahega.

Lakshmi ChauhanChhattisgarh, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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