Jo expect kiya tha versus jo mila end mein, thoda alag tha
Starting the pre-purchase phase, mujhe laga tha ki sab clear and simple hoga, kyunki software aur training ka setup dekh kar lag raha tha ki ye sab asaan hoga. Lekin jaise-jaise maine sign-up aur onboarding process mein progress kiya, meri confidence level thodi kam hoti gayi. Sales wale promises ke hisaab se main ready thi ki sab smoothly chalega, par actual mein thoda confusion aur delay tha jo unexpected tha. Invoice aur payment process thoda ajeeb laga jab mujhe baar-baar check karna pada ki payment register hua ya nahi. Training modules bhi utne straightforward nahi lag rahe the jitna ki maine socha tha, especially dialer system ko setup karte waqt. Jo bhi queries thi, support thodi slow thi response mein, jo thoda irritating feel karata tha. Jab sari cheeze samajh aayi toh laga ki shayad maine sales mein thoda zyada hope laga liya, kyunki practical mein har cheez utni smooth nahi thi jitni sales ne dikhayi thi. Bahar se sab accha lagta tha, par andar thoda gap tha experience mein. Ab sochti hoon toh thoda cautious approach rakhungi agle purchase mein.