1 out of 51 of 5Verified purchaseSupport and communication
Jo expect kiya tha, usse kaafi door tha support ka level
Maine socha tha ki telephonic support mujhe roz ke issues ko jaldi resolve karne mein madad karega, par din bhar software use karne ke baad mujhe lagta hai ki wo support waise effective nahi tha. Kabhi calls line par rukti, kabhi samajh nahi aata ki database updates actual workflow ke saath align kyun nahi hoti. Baad mein, jab main phir contact karne laga, toh lagta tha ki response bahut slow tha aur mukhya samasyaayein unresolved chhodi gayi thi. Sign-up aur invoicing process theek the, par daily support ke bina ye software mere liye frustrated experience tha.