Jo expect kiya tha, usmein thoda kami thi
Purchase karne se pehle mujhe laga tha ki poora process seamless hoga, par jab main sales aur pre-purchase phase se guzra toh thoda alag experience hua. Mein system ko quickly samajhne ke liye ready tha, par mujhe pata nahi tha ki unka training modules thode outdated feel karenge. Jo dialer aur call tools diye gaye the, wo kaafi theek se kaam kar rahe the, lekin unhone mujhe sales mein jo promises diye the, unmein thodi kami thi. Onboarding mein zyada detailed explanation ki kami thi aur mujhe support se zyada baar baat karni padhi. Interface kuch jagah cluttered tha aur mujhe lagta hai unko thoda aur streamline karna chahiye. Payment aur sign-up process simple tha, yeh positive baat hai. Overall main kahunga ki yeh product mere expectations ke bilkul close nahi tha, par phir bhi main usko adopt karne ki koshish kar raha tha.