Jo expect kiya tha, usko match nahi kiya software
Maine pehle hi kaafi baar bataya tha ki main kya expect kar rahi hoon is sales aur pre-purchase phase mein, par mujhe lagta hai ki software ne zyada us level pe deliver nahi kiya jitna maine socha tha. Sign-up aur onboarding se shuruaat to thik thi, par database aur calling tools ke connection mein thodi kaafi problems aayi. Jo training thi wo bhi thodi generic lagi, jaise repeat karte rahe ek hi cheez, par practical application mein kaafi gaps the. Mujhe laga tha ki automatic updates zyada smooth honge aur customer support thoda zyada active rahega, lekin mujhe khud hi baar-baar unhe call karna pada. Invoicing process bhi slow tha, jo main part expect nahi karti. Honestly, feel hua ki ye software us professional level tak nahi pahuncha jo mere expectations the. Mujhe thoda frustration bhi hui, kyunki expectation setting aur actual product experience ke beech ka gap zyada bada tha. Maine pehle se suggest kara tha ki thoda zyada detailed training aur improved support chahiye hoga, but wo shayad abhi time ke saath hi hoga. Overall, itna toh kah sakti hoon ki sab kuch waise nahi chala jaise maine socha tha.