jo expect kiya tha, uske thoda mixed results mile
Jab maine support ke baare mein socha toh laga tha ki shayad sab kuch quick aur smooth hoga. Par jab actual mein baat ki, toh samajh mein aaya ki har baar response milna thoda inconsistent tha. Kabhi turant answer milte, toh kabhi wait karna padta. Baat karte waqt lagta tha ki support team khushkismati se sahi try karti thi samasya ko samjhne mein, par phir bhi kuch issues the jo jaldi solve nahi hue. Training ya onboarding material better tha, par jab technical problem aayi toh lagta tha ki kahin na kahin gap hai. Mujhe ajeeb laga ki mujhe zyada khud se try karna pada kuch cheezein samajhne mein, jo pehle nahi sochi thi. Billing aur invoicing ke mamle mein bhi thodi confusion hui, par partially manage kar liya. Overall, thoda better expect kar rahi thi, par thoda disappointment bhi hua hai kyunki main clear aur hassle-free experience chahti thi especially jab itni investment kar rahi thi.