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Jo expect kiya tha uske hisaab se thoda alag tha, par overall theek tha

4 out of 54 of 5Unverified experienceSupport and communication

Jo expect kiya tha uske hisaab se thoda alag tha, par overall theek tha

Sun na, jab main sign-up kar rahi thi, toh socha tha ki support waise hi promptly milega jaisa advertise karte hain, matlab agar phone ya chat ko call karungi toh bas turant jawab mile. Par haan, kaafi baar thodi der lagti thi aur ek do baar mujhe repeat karna pada apni problem, jo thoda irritating tha. Lekin baaki, support team waale acchhe the, patiently meri queries samajhne ki koshish kar rahe the, aur unka attitude friendly tha. Unhone training sessions bhi achhe se bataye, aur software ke features ke baare mein clear guidance di jisne mujhe confident feel karaya ki main workflow ko samajh sakti hoon. Jo dialer feature hai, wo bhi kaafi reliable raha kaam ke dauran, aur database se data access karna bhi smooth tha. Bas thoda patience rakhna parta tha jab kabhi update ke baad new changes ko samajhna hota tha. Overall, mujhe laga jis tarah se unhone communication aur support ke promises karte hain, waise thoda kam time milta response me, par phir bhi theek tha. Toh agar tum soch rahi ho, toh haan main recommend karungi, bas thoda samay deke use karo.

Jyoti BehlAssam, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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