Jo expect kiya tha, us hour available nahi the
Maine socha tha ki support team mere working hours ke saath match karegi, lekin thoda discrepancy mili. Main subah late start karti hoon, toh jab support chahiye hota hai woh thoda limited hote hain. Jo hours diye gaye the, unse humare shift timings match nahi kar paate. Lekin jab contact kiya, response time theek tha aur communication bhi clear tha. Telephonic support ke liye jo timings available hain, unmein se kuch samay mera kaam chal raha hota hai, toh kabhi kabhi wait karna padta tha. Database aur dialer tools use karte waqt thoda lagta hai ki agar support round the clock milta, toh zyada asaani hoti. Par training session ke dauran support ne koshish ki meri queries jaldi solve karne ki, jo appreciate karti hoon. Signup process bhi straightforward tha aur invoice timely mili. Payment karne mein koi dikkat nahi aayi. Overall, main thodi mil-jul ke feeling karti hoon is support ke baare mein — kuch achha mila, kuch thoda adjustment ka space chahiye.