Jo expect kiya tha, thoda hatke mila
Main initial sign-up aur onboarding ke baare mein soch raha tha ki process soft aur smooth hoga, par mujhe laga ki thoda formal aur time-consuming raha. Automatic updates thode frequent the, jinke wajah se interruption hua kabhi kabhi. Training aur dialer ka interface jis tarah se define thi, wo mujhe thoda basic laga kyunki main thoda advanced features expect kar raha tha. Database feature main soch raha tha ki zyada customizable options milenge, par mera experience thoda limited raha. Telephonic support timely tha, par kabhi kabhi mujhe lagta tha ki mujhe apna point baar baar samjhane padta hai. Invoicing aur payment process transparent aur organized thi, jo ek positive side hai. Mujhe thoda surprise hua ki sab functions aam software se alag direction mein gaye hain, jo initially confuse kar raha tha, but finally process samajh mein aaya. Overall, expectations aur reality mein chhota gap raha, par service workable hai.