3 out of 53 of 5Verified purchaseSupport and communication
Jo expect kiya tha, thoda alag mila
Maine pehle socha tha ki support se rozmara baat kar ke sab kuch smoothly ho jayega, par shuru mein thodi dikkat hui jab jaruri information clear nahi thi. Phir jab main ne call kiya to response theek tha, log samjhane ki koshish kar rahe the lekin kabhi-kabhi lagta tha ki direct answer milna mushkil tha. Onboarding ke process mein kuch steps confusing the, especially jab dialer setup kar rahe the, par training sessions ne thoda clarity di. Database integration mein bhi thoda gap raha, matlab sari cheezein ek saath smoothly nahi chal paayin. Matlab overall thoda mila jula experience tha, support helpful lekin expected jitna consistent nahi tha.