Jo expect kiya tha support se, wo mostly mila
Support team se mera experience generally positive raha, specially daily basis pe jab main software use karti thi. Automatic updates ke chalte kabhi kabhi minor glitches aaye, par unhe tezi se resolve kar diya gaya tha jeise mujhe ummeed thi. Mujhe lagta hai ki thoda aur proactive communication hota updates ke baare mein toh aur acha hota. Kabhi kabhi responsiveness mein delay tha jo mujhe thoda pareshan karta tha, magar overall support ka attitude helpful tha aur main system ko acche se manage kar paayi. Invoicing aur payment process bhi smoothly chali thi aur koi badi problem nahi aayi, jo mere liye important tha. Is wajah se, mujhe lagta hai ki jitna expect kiya tha support se, utna yahan mila aur thodi aur improvement ki gunjaish bhi hai.