Jo expect kiya tha onboarding se, wo jaldi poora nahi hua
Mujhe lagta tha ki onboarding aur training ka process thoda smooth aur fast hoga, lekin jo hua woh utna acha nahi tha. Sign-up karte waqt toh sab theek laga, par jab actual training start hui aur main software ke features samajhne ki koshish kar rahi thi, toh bahut waqt lag gaya. Dialer aur call tools ko use karna initially confusing tha mujhe, aur database management ke steps bhi complex lage. Main expect kar rahi thi ki main kuch dinon mein comfortable ho jaun, par lagbhag ek hafte tak main basic cheeze samajhne mein struggle kar rahi thi. Updates kaafi frequently aaye, jo kabhi kabhi confuse kar dete the aur naye changes ko adapt karna mushkil hota tha. Telephonic support se madad mili, lekin unka response time bhi itna tez nahi tha jitna main expect kar rahi thi. Payment aur invoice process simple raha, par onboarding mein zyada delays ne mujhe frustrate kiya. Overall, jitna aasan process hone ki umeed thi, woh nahi mila aur main abhi bhi thoda stuck feel karti hoon kaam shuru karne mein.