Jo expect kiya tha billing se, woh mila partially
Billing aur payments ka process thoda mixed raha mera. Mujhe laga tha ki payment process aur invoice milna quick aur smooth hoga, par kabhi kabhi response mein thoda delay hua. Support team ne mujhe jaldi reply kiya, lekin kabhi kabhi mujhe baar baar apni payment details dubara deni padti thi, jo thodi irritating thi. Invoice milni toh mil gayi par wo format itna simplified nahi tha jitna main expect karti thi, thoda aur transparent sounds kar sakta tha. Overall response time achha tha, par main sochti thi ki itna wait nahi karna padta. Mujhe lagta hai ki agar support thoda aur proactive hota, ya phir payment aur invoice ke liye clear update deta, toh experience aur better hota. End mein main satisfied hoon ki mujhe service mili, par expectations thodi alag the, toh main thoda careful rahungi agli baar.