Jo expect kiya tha aur mila wahan thodi disparity thi
Initially, mujhe laga tha ki onboarding aur training itne effective honge ki main bina kisi difficulty ke software ko use kar sakta hoon. Training sessions mein basic concepts samajh aaye, par practical implementation itna smooth nahi tha. Dialer aur calling tools mein kuch features complicated lage, aur database integration jo explain kiya tha, usmein thoda confusion raha. Mujhe laga ki main jaldi confident ho jaunga, lekin updates ke baad kuch naye bugs aaye jo support ke bina handle kar pana mushkil tha. Support team ne time per response diya, par lagta tha ki solution itna prompt nahi milta jitna chahiye tha. Payment aur invoicing process transparent tha, koi out of the way problems nahi hui wahan. Overall, mujhe lagta hai ki training aur onboarding kaafi achhi hai basic understanding ke liye, par detailed use ke liye thodi aur clarity hone chahiye thi, especially jab updates aate hain ya database ke saath linked work karte hain. Umeed karta hoon ki future mein ye areas improve honge taaki confidence badh sake use karne walon mein.