jo expect kiya tha aur jo mila tha, dono ki baat karun
Maine WFHI ke software ke baare mein pehle se kuch expectations rakhe the, especially sales aur pre-purchase process mein. Mujhe laga tha ki ye sab cheeze simple aur straightforward hongi, par real mein thoda alag experience mila. Pehle to sign-up aur payment system ko samajhna thoda mushkil tha kyunki instructions clear nahi thi. Dusra, jo database feature tha, wo thoda zyada complex tha mere liye, aur thode jyada steps lag rahe thay use karne mein. Par calling tools thik-thak chal rahe the aur dialer ne zyada problem nahi di. Onboarding training bhi waise expect kiya tha ki seamless milega, par thoda chhut-pat lag raha tha cycle mein. Support team professional thi, par kabhi kabhi phone pe wait karna padta tha, ye bhi expect ke hisaab se tha. Overall, jitna expect kiya tha usse kuch better aur kuch kam mila, to neutral raha mera experience is sab ka. Ho sakta hai ki jo log jyada detailed support chahte hain, unke liye ye software thoda challenging lage.