Jo expect kiya tha aur jo mila, dono mein farak tha
Main WFHI ke software aur training lene se pehle expect karta tha ki sales team mujhe acche se guide karegi aur pre-purchase queries ko jaldi solve karegi. Initially, mujhe response time thoda slow laga, aur kuch features ke bare mein clarity nahi mili jaise ki dialer kaise integrate hota hai database ke saath. Training ke dauran, unhone basic cheeze thik se sikhayi, par kuch advanced steps mujhe samajhne mein problem hui, special kar onboarding process mein. Payment aur invoice system straightforward tha, yeh acha tha. Main phir bhi confused hoon ki next time mujhe fir se support ki zarurat padegi ya nahi, kyunki kuch cheezein kaafi simple lagti hain, par kuch jagah guidance zaruri lagti hai. Overall experience mixed tha, jahan kuch cheezein work karti hain, wahan kuch thodi frustrating bhi hain. Main dekh raha hoon ki kya future mein mujhe we log fir se help dene ke liye milenge ya nahi. Agar support system improve hota, toh better hota, iska mujhe lagta hai.