Jo expect kari thi, thoda alag nikla experience
Main soch rahi thi sales aur pre-purchase process simple aur predictable hoga jaise mujhe pehle bataya gaya tha. Lekin jab main actually use kar rahi thi, toh mujhe thoda difference dikha. Jo training sessions diye gaye the, woh kuch aspects mein thodi jyada detailed the jinki mujhe initially zaroorat nahi thi, aur kuch cheezein jo main expect kar rahi thi ki smooth hongi, jaise dialer and database ka integration, usmein thoda manual intervention chahiye tha. Phir bhi overall software ka interface user-friendly tha aur automatic updates ne kaafi cheezon ko improve kiya. Signing up aur payment process mere expectations ke hisaab se saaf aur time-saving tha, jo accha laga. Ek baat yeh bhi thi ki support team ka contact karna kabhi-kabhi delayed response deta tha, par voh problem bhi manage ho gayi. Toh jo surprise mila woh yeh tha ki jitna maine fully automated hona expect kiya tha, utna nahi tha, par use karna fir bhi manageable tha.