jo cheezen missing thi wo samajh nahi aayi mujhe
Mujhe lagta tha onboarding thoda straightforward hoga par training aur onboarding ke dauran bohot confusing labels dale gaye thay jo meri samajh se bahar the. Jab main software setup kar rahi thi, toh instructions sirf technical terms mein the, bina kisi simple explanation ke. Training module mein kahin bhi ye clear nahi tha ki database ya dialer tools kaise integrate karne hain. Emails aur calls handle karne ka system samajhna bohot mushkil tha kyunki labels inconsistent the, aur agar mujhe kuch galat karna padta toh error messages bilkul bhi helpful nahi the. Har step pe mujhe lag raha tha ki mujhe zyada detail chahiye thi jaise ki 'calling tool' ka matlab exactly kya hai ya 'workflow updates' kaise monitor karni. Customer support ko contact karne ka option tha par response milne mein der lagi, jis wajah se frustration badh gayi. Mujhe aisa lagta hai ki onboarding process ko zyada user-friendly aur beginner ke liye approachable banana chahiye tha, taaki jo naye users hain wo jaldi aur aasani se samajh sakein ki kya karna hai. Agar yeh sab improvements hongi toh training better hogi warna aise hi confusion rahegi.