Jo cheez surprisingly achhi lagi thi, wo thi support
Training and onboarding ke dauran jab mujhe system se kuch issue hua, toh maine telephonic support ko call kiya. Wo prompt the aur mere problem ko dhyan se sunke direct solution diye. Onboarding process mein jab flow thoda stuck hua tha, to mujhe laga ki ye sab complex ho jayega, par surprisingly bezar ke bina sab handle kar liya gaya. Training modules acche tarike se arranged they, par agar koi step miss kar deta hai ya galat karta hai, toh bhi system mein rework karna asaan tha. Support team ne repeatedly samjhaaya aur mujhe feel hua ki main akela nahi hoon is onboarding journey mein. Agar kuch slightly better ho sakta tha toh wo thoda aur examples aur demonstration hona chahiye tha ki bugs ko kaise troubleshoot karein. Lekin mostly, main satisfied thi the way issues ko address kiya gaya.