Jo chahiye tha, wo thoda missing mila
Pehle main ek doosre software se kaam karti thi jo thoda basic tha aur usmein calling tools utne advanced nahi the. Jab maine WFHI ko try kiya toh onboarding ka process thoda smooth tha, jisme sign-up se leke dialer setup tak sab step-by-step tha. Haan, thoda confused thi jab database ko integrate karna tha because thoda different lag raha tha pehle wale system se. Training sessions thodi zyada theoretical lagi par unke examples useful the. Jo cheez mujhe thodi pasand nahi aayi, vo ye ki telephonic support ka timing mere actual working hours ke bahar tha, toh 24x7 availability nahi milti. Software updates automatically hote rahe, jo acha laga, kyunki mujhe baar-baar manual update nahi karna padta tha. Payment aur invoicing process standard tha, bas thoda late invoice mila tha, jiski wajah se initial setup mein delay hua. Calling tool ki quality achhi thi, aur dialer feature ne calling workflow ko zyada organized banaya. Database feature mein kuch aur customization ki zarurat thi jo pehle wale software mein thi, wo yahan missing tha. Overall positive experience raha, bas thoda aur adaptability chahiye thi mere workflow ke liye.