Jo chaha tha sales me, usse zyada kaam karna pada mujhe
Mujhe sales aur pre-purchase process me thoda ajeeb lag gaya ki main kitna khud se kaam kar raha tha. Matlab, jab maine WFHI ka software explore karna shuru kiya, toh mujhe laga ki sab kuch starting se hi clear milega, aur koi baar baar samjhayega. Par aisa nahi hua, mujhe lagta hai ki unhone product ke bare me basic hi bataya, detailed cheezein mujhe khud hi dhoondhni pad gayi. Kabhi-kabhi main confuse tha ki kis feature ka use kaise karu, ya kaunse option mujhe lena chahiye, par contact karne pe support thoda helpful tha. Lekin overall lagta tha ki sales team itna prepared nahi hai ki sari queries address kar saken, toh mujhe apni taraf se zyada sochna pada. Jo onboarding process me clear instructions honi chahiye thi, usme thodi kami thi, aur mujhe wait karna pada jab tak training sessions arrange ho sake. Kabhi kabhi lagta tha ki agar ye sab thoda aur proactive hota toh mujhe zyada comfort feel hota. Par haan, system ke features ka basic overview mila, par jisme deeply jana tha, wo mujhe samajhna pada apne aap. Finally main conclude kar sakta hoon ki sales aur pre-purchase ke dauran mujhe jo surprise hua, wo yeh tha ki main itna khud hi explore karungaa, jab mujhe help expect thi.