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WFHI review

Jo beginners hain unke liye sahi, par expert ko extra help chahiye hogi

3 out of 53 of 5Unverified experienceSupport and communication

Jo beginners hain unke liye sahi, par expert ko extra help chahiye hogi

Support se mujhe mixed experience mila. Jab main onboarding kar rahi thi, toh kuch cheezein samajh aayi aur kuch mujhe khud dhundni padi. Telephonic support available tha, par jab labels thode confusing lage, toh mujhe zyada samajh nahi aaya ki kis step pe kya karna hai. Waiting time zyada nahi tha, par clarity ke bina thoda frustrating bhi tha. Jo log pehli baar remote workflow set kar rahe hain, unke liye yeh software sahi rahega. Lekin jinhe technical details samajhni hain, unko shayad zyada telephone support ya training lena padega kyunki har baar sab explain nahi kiya jata. Database feature acha tha, par kuch updates auto nahi aaye jisme mujhe manual handling karni padi. Billing process theek tha, lekin mujhe usme bhi thoda convenience ki kami lagi. Overall, software useful hai, par thoda aur better support system chahiye isme to truly ghar baithe kaam karna asaan rahe.

Jahnavi BhatLakshadweep, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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