Jitna samjha tha sales process mein, utna mila nahi tha
Sales aur pre-purchase phase mein mujhe zyada khud se kaam karna pada, support ne thoda help diya par bahut zyada detailed guidance nahi thi. Mujhe lagta tha ki sab processes easy aur clearly explained honge, par bahut se tools ke baare mein mujhe khud hi explore karna pada. Dialer functionality samajhne mein thodi confusion rahi, aur database feature ko integrate karne ke liye mujhe kai baar trial aur error karna pada. Automatic updates ke baad bhi kabhi features properly kaam nahi kar rahe the jise main thoda frustrating paayi. Sign-up aur payment ka process thoda better ho sakta hai kyunki invoice details mujhe clarify karne ke liye support ko kabhi-kabhi phone karna padta tha. Samajh mein ye aaya ki aap software ko fully samajh ke kaam karne ke liye kaafi mehnat aur patience ki zarurat hoti hai, jo mujhe sales ke waqt clear nahi tha. Mera overall impression ye tha ki mujhe jitna easy process chahiye tha, wo nahi mila.