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WFHI review

Jitna expect kiya tha utna jaldi start nahi ho saka

2 out of 52 of 5Verified customerSupport and communication

Jitna expect kiya tha utna jaldi start nahi ho saka

Mujhe laga tha ki support aur communication thoda quick milega, lekin actual experience thoda alag raha. Shuruaat mein main sign-up karne ke baad support se contact karna chaha, par thoda time laga response milne mein. Fir jab finally help mili, toh instructions thode complicated the, jisse mera onboarding thoda aur late ho gaya. Main soch raha tha ki main turant jaldi se software use kar paunga, par jo delay hai support mein, usne process slow kar diya. Support team ne achha response diya jab woh available tha, par overall communication thoda irregular raha aur waiting kaafi zyada thi. Mujhe laga ki agar pehle se communication clear kari jati aur support faster hota, toh start karna zyada aasan hota. Kayi baar ek baar puchhne pe bhi dobara phone lagana padta tha kyunki poori baat clear nahi hui thi pehli baar. Abhi tak mujhe lagta hai ki support thoda better ho sakta hai, specially starting mein jahan pe main zyada help expect karta tha. Bas starting phase mein patience rakhna pada mujhe, warna software use karna acha rahega.

Ankit SippyPuducherry, IndiaExperience: Published:
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