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WFHI review

Jaisa support chaha tha, waisa toh bilkul nahi mila

2 out of 52 of 5Verified customerSupport and communication

Jaisa support chaha tha, waisa toh bilkul nahi mila

Maine pehle bhi kuch different platforms pe help support liya tha, aur mujhe laga WFHI ka telephonic support unse better hoga. Lekin jab ek baar mujhe real issue ke liye call karna pada, toh mujhe operator response thoda confusing laga tha. Wo mujhe exact solution ki jagah general information de raha tha, jo samajhne mein mushkil thi. Baaki communication kabhi kabhi theek thi, par jyadatar time mujhe laga ki support team mera time samajh nahi pa rahi thi. Mujhe thoda lag raha hai ki training modules achhe hain, lekin jab practical queries aati hain to response slow ya incomplete hota hai. Sign-up aur payment process simple tha, ye point toh clear tha, aur invoice bhi timely mila. Lekin major disappointment support ka tha, jo ki mujhe platform use karte waqt bar bar feel hua. Shayad next baar jab mujhe koi help chahiye hogi, toh main direct online guides par rely karungi, kyunki telephonic support se satisfaction utna nahi mila jitna expect karti thi. Overall, experience thoda confusing raha aur expectations match nahi huye.

Lavanya ChauhanLadakh, IndiaExperience: Published:
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