Jaisa socha tha waisa support nahi mila
Mujhe laga support thoda zyada readily available hoga, par reality thodi alag rahi. Jab maine sign-up process me problem face ki, toh telephonic support ko contact kiya, par kai baar mujhe wait karna pada bina kisi quick solution ke. Most instructions khud hi samajhne pade, especially database features aur dialer ke integration ke baare mein. Jo training videos the, unme thoda clarity kam thi, jis wajah se kuch cheezein self-explanatory nahi thi. Payment aur invoicing system thoda complicated laga, so main usme zyada time spend kar rahi thi, aur support ki guidance limited thi. Overall communication mein thoda gap tha between what I expected as guidance and actual help available. Isliye kaafi baar mujhe khud hi troubleshoot karna pada. Jo bhi queries transfer ki, unka response inconsistent tha aur timely responses nahi mile. Entry-level onboarding process mujhe thoda underwhelming laga because it required more self-effort than main imagine kar rahi thi.