Jaisa socha tha, waisa nahi mila setup ka experience
Main pehle soch rahi thi ki sales process mein bas ek baar hi setup karna hoga, phir system smoothly chal jayega. Par asli mein, setup toh thodi baat thi, har mahine naye naye challenges samne aaye. Sales wale bolte the ki software aur database ko ek baar sync karenge, fir automatic updates sab karenge, par har update ke baad mujhe phir se kuch na kuch manually adjust karna padta tha. Training sessions theek-thaak the, par jab main real calls karne lagi dialer ke through, toh kuch features expected ke mutabiq kaam nahi karte the. Support team ko baar-baar phone karna padta tha for clarifications, which was exhausting. Mera matlab hai ki setting kaafi ongoing process nikla, jo main originally expect nahi kar rahi thi. Sales period mein promise kiya gaya experience aur jo actual results mile, dono mein kafi difference tha, isliye frustration hui. Payment aur invoice process theek tha, lekin koi bhi ek baar ka setup ya smooth continuity nahi mili. Ab soch rahi hoon ki is tarah ka experience lena jitna kaam ka lagta hai, utna bhi easy nahi tha jitna pehle dikhaya gaya tha.