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WFHI review

Jaisa expect kiya tha, waise thoda alag mila

4 out of 54 of 5Verified customerSupport and communication

Jaisa expect kiya tha, waise thoda alag mila

Jab main pehli baar is software ka use karne laga tha, toh laga ki support thoda zyada milega. Thodi der ke liye training aur onboarding ke baad, main soch raha tha ki koi step-by-step guidance milegi jab tak main fully ready nahi ho jaata. Lekin dheere-dheere pata chala ki zyada tar cheezein mujhe khud samajhni pad rahi thi. Jo telephonic support mila, wo theek tha, lekin kabhi kabhi response thoda late aata tha. Automatic updates se software thoda zyada user friendly hua, jo acha laga. Database feature bhi theek tha, lekin usme integration thoda samajhna tha. Calling tools jaise dialer, thoda complex lage initially, par dheere dheere aadat ho gayi. Payment process clear tha aur sign-up se lekar invoicing tak smooth tha. Overall, jaisa main expect kar raha tha, waise mene mila, bas thoda zyada self-help karna pada, jo shayad sabke liye thoda challenging ho sakta hai.

Vikas Ajay KanadeGujarat, IndiaExperience: Published:
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