Jabardast frustration, bilkul bekaar experience
Maine sales department se contact kiya tha software lene ke liye, par response itna slow tha ki lagta tha unhe meri baat ka koi matlab hi nahi. Pehle toh maine apni queries mail aur call se bheji, par jawaab ya toh late aate the ya phir incomplete. Kuch din baad dobara follow up kiya toh finally thoda response mila, par wo bhi predictable nahi tha, matlab ek baar kaha ki info milegi next day, wo kabhi nahi aaya. Sign up process me bhi confusion thi kyunki mujhe clear guidelines nahi diye gaye, aur jab customer support ko phone kiya toh continuous transfer aur wait karwana shuru kar dete. Yeh lag raha tha jaise main kisi bahut bade company ke pas nahi, balki kisi unknown jagah par hoon jahan mera time waste ho raha hai. Jab tak payment ki baat aayi, mai itna frustrated ho gaya tha ki main soch raha tha ki ye sab chhodo hi. Mera pura experience yahaan se bohot disappointing raha because communication delay se mujhe bahut pareshaani hui aur software tak pohochne me bahut dikkat mili.