Jab training samajh aayi tabhi kaam bana
Shuru mein onboarding process simple laga, lekin daily workflow mein kuch cheezein ajeeb behave karti thi. Dialer to the point call karne mein help karta tha, par kabhi kabhi database sync hone mein slow tha aur calls ki detail update hone mein der lagti thi. Training material accha, par kisi specific functionality par clarity nahi thi, toh baar baar support ko call karna pada. Haan, kuch cheezein samajh aayi thi, jaise ki automatic updates se software hamesha latest version par hota tha, jis se naye features milte rehte the. Lekin kuch cheezein confuse karti thin, jaise ki invoicing process jo straightforward nahi lagta tha har baar. Support ka response time average tha; kabhi turant milta toh kabhi wait karna padta. Overall, training aur onboarding mein thoda time laga samajhne mein ki kya chal raha hai, par ek haftay ke baad kuch cheezein clear ho gayi thi, aur calls aur database management manageable lage.