Jab training ne thoda confuse kiya tab sab kharab lagne laga
Mujhe pehle lag raha tha ki training aur onboarding process simple hoga, par jab thodi si problem ayi toh sab complicate ho gaya. Sabse pehle, jo steps diye gaye they, woh clarity nahi dete thay. Jab maine software use karne ki koshish ki, kuch cheezein samajh mein nahi ayi aur tab main support se baat karne ki sochi. Lekin jab unse baat ki, toh lag raha tha jaise woh meri baatein dhang se nahi samajh rahe, ya phir issue ko theek se address nahi kar pa rahe. Wo mujhse baar-baar wahi sawal puchte rahe, jo mujhe pareshan karne laga. Training ke videos aur instructions bhi itne detailed nahi they, jis wajah se main apni queries ke liye confuse ho gayi thi. Onboarding flow mein agar koi gadbad hoti bhi hai, toh mujhe lagta hai ki staff ko uska solution dhundhne mein seriously help karni chahiye thi, par ye experience mujhe disappointment diya. Dialer aur calling tools ka use karte waqt bhi software thoda slow lag raha tha, jiski wajah se clicking process mein rukawat aayi. Payment process thik tha, par jab tak main training samajhti hoon ya support ki madad leti hoon, tab tak frustration build ho jata hai. Overall toh, jab training ne samajh mein clarity nahi di, tab mujhe laga ki maine shayad galat jagah invest kar diya hai.