Jab thoda sa click hua toh samajh aaya
Main sales ke process ko samajhne ki koshish kar rahi thi. Pehle thoda confusion tha saari cheezon ko lekar, especially software ke functionalities ko lekar. Jab main calls kar rahi thi, dialer thik se kaam kar raha tha, par database se kuch entries sahi tarah fetch nahi ho pa rahi thi. Training sessions me thodi clarity mili thi ki kis tarah se workflow set karna hai, lekin jab actual use me aayi toh kuch features fulfill nahi kar pai meri expectations. Sign-up aur invoicing ka process smooth tha, payment options bhi clear dikh rahi thi, jis se trust bana tha ki service reliable hai. Support bhi milti thi jab main call karti thi, lekin response kabhi delay hota tha, toh patience ki zarurat padti thi. Matlab overall process clear nahi tha par kuch steps me clarity aayi thi. Main samajh pa rahi thi ki product me potential hai, par abhi bhi kahin-kahin issues aa rahe the jo mujhe confuse kar rahe the. Training aur software ke beech thoda disconnect hai jise agar resolve kiya jaye toh customers ko kaafi help milegi. Mera impression finally thoda mixed hua kyunki sab kuch perfect nahi tha, but improvement ki jagah dikh rahi thi.