Jab tak steps sahi order me nahi the, samajh nahi aaya
Mujhe lag raha tha ki jab main support ko call karungi, toh wo sequential aur easy steps dikhayenge jise main follow kar paun. Par jab maine help mangi, toh lagta tha jaise instructions thode out of order the. Pehle mujhe databases ke baare mein samjhaate, phir dialer tools start karne ke baare mein, par phir dobara kisi purani step par wapas jana padta. Ye thoda confusing tha. Jo sabse bada faida mila wo automatic updates ka tha, jo bina interruption ke hote rahe. Lekin last me, jab mujhe invoice aur payment ka process samajhna tha, toh usmein bhi thodi delay hui. Agar aap thoda aur organized flow dekhte toh ye sari confusion ghat sakti thi. Training aur onboarding samajhne main itni mushkil nahi thi, bas jab kabhi kabhi lagta ke phir se pichle steps repeat karne pad rahe hain, toh frustration badhta hai. Overall, aapne support fairly accha diya, par order thoda aur clearly set karne ki zarurat hai kyunki tabhi main jaldi se samajh paungi ki kya karna hai next. Jab ye sab thik ho jayega, toh mujhe lagta hai ki training aur support dono asaani se kaam karenge.