Jab tak samjha nahi, tab tak confusion hi raha
Main sach kahun toh aap logon ki taraf se sales aur pre-purchase info clear nahi mili. Jab maine product ke baare mein discuss kiya, toh jitne bhi details diye gaye woh mushkil se samajh aaye. Yeh impression raha ki aap simple language mein explain nahi karte aur jyada technical terms ka use karte ho, jiski wajah se first step se hi confusion create hua. Signup aur invoicing process ke regarding bhi mujhe lagta hai ki documentation thoda adhura tha, jo mujhe prepare nahi kar paya pure setup ke liye. Mujhe laga aapko apni policies aur software ke functions ko zyada clearly outline karna chahiye taaki buyers ko pehle se pata chale ki kya expect karna hai. Agar clarity hoti toh shayad main better decision le pata. Support team se baat karne mein bhi delays hue jab maine queries register karayi. Bas ek achhi baat yeh thi ki jab finally koi baat samajh mein aayi, toh product feature decent laga. Lekin overall toh mujhe lagta hai aapko apne buyers ko zyada confident karne ki zaroorat hai clear communication ke through.