Jab tak response tha theek tha, phir delay ne sab slow kar diya
Jab maine WFHI ke software ke liye sales team se contact kiya, toh initially mujhe laga ki response thoda slow hoga, par surprisingly wo log kaafi jaldi reply kar rahe the. Mera pehla impression ye tha ki sales wale log mujhe sab kuch acche se samjhaenge aur onboarding bhi smooth hoga. Lekin kuch din baad jab mujhe platform ke baare mein specific queries hui, toh unka support utna responsive nahi raha jitna maine expect kiya tha. Thoda lagta tha ki har baar mujhe waise steps repeat karne padte the jise maine pehle discuss kiya tha. Onboarding mein bhi ek point aaya jab mujhe dialer ke integration mein dikkat hui, aur mujhe laga tha ki sales wale log is cheez ko zyada jaldi address karenge. Mujhe lagta hai ki shayad unka process thoda automated hai, jo kabhi kabhi apni speed par nahi chalta. Overall toh communication theek tha, par wo moment jab mujhe laga ki sales log samajh nahi rahe hain mere issues ko, thoda frustrate karne wala tha. Isliye main sochta hoon ki response mein kuch improvement hona chahiye.