Jab tak call support sahi se kaam nahi kiya, tab tak frustration badh gaya
Maine pehle kayi remote workflow software use kiye hain, aur unke support services ki comparison mein, WorkFromHomeIndia ka telephonic support mujhe bahut disappointing laga. Jab bhi mujhe batana tha ki kuch technical issue aa raha hai, response time bahut slow tha aur jo solutions diye ja rahe the, wo mere liye effective nahi the. Pehle wale systems mein mera time bach jata tha kyunki unka communication zyada clear aur tez tha. WFHI ke dialer aur database features bhi itne intuitive nahi lage mujhe, jo mujhe pehle se milta tha us level se kaafi neeche tha. Onboarding process bhi complicated tha, aur training ke dauran repeation ke bejhteek moments ne mera patience tod diya. Yeh sab cheeze milkar mujhe did not click kabhi, aur main bahut frustrated ho gaya. Mujhe lagta hai ki agar communication aur baar baar updates better hote, toh main shayad isko use karta rahta, par ab mujhe lagta hai ki mujhe alternate software explore karna chahiye.